FAQ

How to book a tour or a rental bike.

Send us a booking form and we reply reply in less than 24h with your form of payment. You receive our payment details for paypal or bank transfer. You can also pay at the spot, please see our different prices.

You have to deposit a valid driving licence, ID or passport, alternatively you can leave a deposit.

You can also book via one of our booking partners as Withlocals, Airbnb or BimBimBikes.

Cancellation

Generally bookings are not refundable 48h prior to the meeting time. Cancellation due to weather conditions remains our decision. We offer tours and rentals by every weather, but we don’t force anybody to go out in a thunderstorm.

Where to meet for Lisbon by Bike

You always receive a message or E-Mail with the concrete time and place. Normally we meet at the main entrance of train station Santa Apolonia. Between the ticket counter and the taxis.

Where to meet for Cascais Bike Escape

You always receive a message or E-Mail with the concrete time and place. Normally at the end of train station at King Kebab, where the toilets are.

How do I pick up and drop off a bike

Our station is not open the whole day, but we are there when you need us. Normally we combine a 30 minutes time frame for you to pick up the bike and then we combine how and when to drop off the bike.